Privacy Policy

Privacy Policy

Effective Date:  1 September 2025

1.    Your Consent

By accessing our website, submitting your information, or registering as a Distributor or Customer, you consent to the collection, use, and processing of your personal data as described in this Policy.

If you provide us with personal data of another individual, you represent and warrant that you have obtained the necessary consent from that individual to share their data with us.

2.    Personal Data We Collect

We may collect the following categories of personal data:

a.    Information You Provide Directly

• Full name
• Identification details (e.g. NRIC or passport number)
• Contact information (address, phone number, email)
• Date of birth, gender, marital status
• Payment details (credit card or bank account info)
• Personal preferences and interests
• Health or wellness data (e.g. weight, BMI) – if voluntarily provided
• Any other information submitted during registration or while using our services

b.    Information Automatically Collected

• IP address, browser type, device info
• Site usage data, page views, clicks, and session behaviour
• Cookies, web beacons, and similar technologies
• Location data (GPS or WiFi-based), where enabled

c.    Information from Third Parties

We may receive personal data from:

• Social media platforms (e.g. Facebook, Instagram, Google)
• Public or commercially available databases
• Our Distributors or Partners who introduce or refer you to our business

3.    How We Use Your Personal Data

Your data may be used for the following purposes:

• To process your registration as a Distributor or Customer
• To verify your identity and eligibility
• To manage, track, and calculate commissions, bonuses, and performance rankings
• To deliver products, services, and support
• To facilitate Customer Service and respond to inquiries
• To administer business operations and the Zhulian Azana Golden Business Plan & Zhulian Rules of Conduct
• For internal reporting, audit, legal, and compliance purposes
• For marketing, promotions, and communications
• To improve our services, website functionality, and user experience
• To comply with legal obligations or law enforcement requirements

We may retain your personal data as long as necessary for the above purposes, or as required under applicable laws.

4.    Disclosure of Your Personal Data

We may share your personal data with:

a.    Affiliates and Business Partners

To provide you with promotions, rewards, and services relevant to your interests.

b.    Vendors and Service Providers

Such as logistics providers, payment gateways, IT support, data processors, and consultants – all of whom are contractually bound to handle your data securely and only for authorised purposes.

c.    Other Distributors

Your personal data may be shared with other Distributors for business development purposes, including Lineage Reports or sales tracking. Such data is shared on a strictly confidential basis and in accordance with company policy and Distributor Agreements.

d.    Legal or Regulatory Authorities

When required by law, regulation, court order, or to protect ZHULIAN’s rights, property, or safety.

e.    With Your Consent

Any other disclosure will only occur with your explicit consent.

5.    Cross-Border Data Transfers

Where your personal data is transferred to or stored in locations outside of Malaysia (e.g. our cloud-based systems or regional offices), we will ensure that appropriate safeguards are in place to protect your data in accordance with the PDPA.

6.    Security of Personal Data

We implement reasonable and appropriate administrative, technical, and physical safeguards to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no electronic transmission or storage is fully secure, and we cannot guarantee absolute security.

7.    Retention of Personal Data

Your personal data will be retained only as long as necessary for the purposes stated in this Policy, or as required by legal or regulatory requirements.

8.    Data Integrity and Accuracy

We take reasonable steps to ensure your personal data is accurate, complete, and up to date. Please notify us of any changes to your personal information to help us maintain accurate records.

9.    Access and Correction of Personal Data

You have the right to access and request correction of your personal data held by us. To make such a request, please contact:

We may charge a reasonable fee for access requests (if applicable), as allowed under the PDPA.

10.    Marketing and Promotional Use

With your consent, we may use your personal data to send marketing materials about our products, services, promotions, and events. You may opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

11.    Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyse trends, and administer the site. You can modify your browser settings to disable cookies, but this may affect site functionality.

12.    Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without parental or guardian consent.

13.    Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and become effective immediately upon posting. You are encouraged to review this Policy periodically.

14.    Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us: